Frequently Asked Questions

The Profildeck® fixing clip is specially designed for installation on Profildeck® H27 and H55 aluminium joists.

The Essentiel® 10mm riser pedestal height extender allows you to raise the height of each riser pedestal by 10 mm.

Jouplast® low-profile decking pedestals, such as the Plogom flexible paving pedestal, are specifically designed for low-height patios. They enable construction of a slightly raised patio with no need for major structural modifications. These slim riser pedestals are ideal for patio renovation projects and for working in small spaces and small patios, such as those on balconies.

The Jouplast® acoustic damper is extremely simple to use. It is simply positioned directly on the head of our Essentiel® paving and self-levelling riser pedestals. Pre-cut and easily cut to shape, the acoustic damper can be trimmed to suit the specific requirements of your terrace. We recommend that you follow this procedure carefully to ensure maximum effectiveness in reducing noise and vibration.

The Cleman® 130/230 mm adjustable paving pedestal is designed and used to create tiled, ceramic or paved terraces for pedestrian use. Its three-stage adjustment system (pre-setting using the driver bit, manual setting using the screw adjuster, and final adjustment using the special adjustment wrench) facilitates precise levelling. It ensures terrace stability, facilitates corner installation and offers optimised terrace side cladding. It is compatible with self-supporting paving compliant with class T7, T11, or F+. Not compatible with paved side finishing plates.

MODULESCA® steps can be used to create straight and curving sets of steps with or without landings. Adaptable to suit the shape and profile of your garden landscape, they can be used to create steps in zigzag and even hairpin shapes. Where wider steps are required, modules can also be joined side to side using a connector kit.

Fixego® can be used with natural timber decking. It is not suitable for use with composite decking boards, flexible/unstable wood species such as acacia. Before installation, we recommend that you check that the screws you plan to use are suitable for the type of timber, since some timbers, such as accoya, are not.

The Jouplast® paving grab is a tool designed specifically for easy handling and laying of paving slabs. It provides a completely safe way of carrying and lifting paving slabs of various formats (from 300 to 700 mm), and is fitted with a comfortable ergonomic handle. This accessory simplifies any job involving walkways and other installations requiring the movement of slabs.

Begin by assembling the kit and fit to the riser pedestal base. Once assembled, make the height adjustments required to suit the configuration of your terrace. Once the kit is in place, screw it to the riser pedestal between the base and screw adjuster to ensure full stability. The kit is designed for use at heights between 45 and 65 mm without an extender and between 45 and 105 mm with extenders.

The MODULESCA 3-piece joist kit is designed to simplify the process of timber cladding MODULESCA® steps. It comprises one 21 cm central joist and two 35 cm side joists. These joists are manufactured from autoclaved (class 4) pine and pre-cut to accurate dimensions to simplify installation and ensure precise adjustment when applying the timber cladding.

After installing ceramic tiles on pedestals, it is important to maintain your outdoor arrangement. We recommend regularly cleaning your surface by sweeping to remove dead leaves or debris and to facilitate the drainage of rainwater through the gaps between the tiles. Use a high-pressure cleaner occasionally, but not too often, to avoid damaging the tiles.

Here are several criteria to consider when selecting garden edging:

1. Which areas do you want to define? Flower beds, walkways, lawns, or gravel zones?
2. What aesthetic are you aiming for in your outdoor space? Modern, rustic, minimalist, or contemporary?
3. Which material do you prefer for its look? Stone, metal, wood, composite, concrete, or plastic?
4. What is your budget? Metal, plastic, and stone tend to be more expensive but offer greater durability. Wood is often more affordable but may deteriorate more quickly.
5. What level of maintenance can you manage? Natural materials like wood and stone require regular treatment to prevent damage. Plastic, composite, and metal are more resistant to weather and frost.

A raised composite decking patio can support up to 1 tonne per pedestal, which means that you can confidently furnish your outdoor living area even with heavy furniture, barbecues or griddles. The raised decking system is renowned for being highly weather- and frost-resistant, ensuring the longevity of your outdoor space.

To ensure optimal performance of your Jouplast® stabilisation grids, it is essential to choose the right size gravel for the product used.

• Alveplac®: For this model, we recommend using gravel with a grain size of 5/15 or 8/16 mm. Once the grids are filled, it is advisable to add approximately 2 cm of additional gravel on top of the honeycomb grids to ensure maximum stability and performance.
• Urbangravel®: To fill the honeycomb cells of this product, choose crushed gravel with a grain size between 5 and 10 mm. Fill the cells to the top to obtain a stable and uniform surface.
• Urbanit®: Similarly, for this model, it is recommended to use crushed gravel with a grain size between 5 and 10 mm. Fill the cells to overflowing to ensure optimal stability.

After installing the gravel, make sure to spread it evenly with a rake to achieve a flat and attractive surface. By following these recommendations, you will ensure the durability and effectiveness of your gravel landscaping.

Before installing any patio pedestals, it is important to stabilise the ground to ensure the longevity of your wooden deck or paved patio. To establish a solid base for your raised patio, the ground must be levelled, even and free of any obstacles.

On a concrete slab, ensure you remove any debris that could hinder the installation and/or stability of the pedestals.

On unprepared ground, minor earthworks will be required. First, you will need to excavate the ground to create a level base and ensure the ground is properly levelled. The installation of a geotextile membrane and the creation of a base layer made of crushed stones are then essential to ensure that the patio pedestals can be installed correctly.

If installing on a waterproof surface, comply with DTU 43.1.

If you are using Elevo® pedestals, ground preparation is minimal and simply requires the installation of a geotextile membrane to ensure proper drainage of rainwater.

The price per square metre of an elevated composite patio can vary depending on two factors:

1. The type of composite and finish : the price of composite boards can range from £90 to £200 per square metre, depending on the quality of the raw material. The more durable the materials, the higher the budget will be.

2. The cost of labour : this cost can vary greatly. If you are handy or a DIY enthusiast, creating your elevated composite decking by yourself is entirely possible. For example, we know that a 20m² composite decking on pedestals can be installed in a single day.

If you do not have the means or the skills to do this yourself, you can also ask a landscaper to take care of your composite decking project. You should expect to pay between £20 and £50 per square metre for a professional to install your raised patio.

This installation method will not cause any issues, as the pedestals are easy to adjust. You must first prepare the ground to ensure the surface is levelled. Our range includes spacers to compensate for any differences in ground level. Each manufacturer provides their own fixing clips to fix the composite decking boards.

The Profildeck® fixing clip for clip-on profiles allows you to finish the edges of your decking quickly and easily. Simply install the accessory along the joist or at the end of the joist, secure it with a structural screw, and clip the Jouplast® finishing profile onto the accessory.

The way you choose to finish a terrace built on riser pedestals depends primarily on whether or not you want a neat finished look. To help you visualise what a terrace without a finished side looks like, imagine the side view of your riser pedestal terrace and its exposed components… The appearance is not very attractive, and it certainly doesn’t look very professional. Our terrace side finishing options also make it possible to hide cables and pipes beneath the raised terrace. Neat terrace edges are the finishing touch that makes all the difference and creates a professional appearance.

Yes, it is essential to prepare the ground before installing PLOGOM low-profile decking pedestals: for installations on concrete slabs, make sure to remove any debris that could compromise pedestal installation and/or stability.

The Essentiel® 60 mm pedestal height extender is an accessory designed to increase the height of patio pedestals by 60 mm. It is compatible with Essentiel® adjustable paving and decking joist support pedestals. It provides a practical solution for raising the height of your patio without compromising maximum stability.